Common Questions

Frequently Asked Questions

Have questions about our storage solutions? Find quick answers to our most commonly asked questions below.

What sizes of storage units do you offer?

We have a variety of sizes to suit your needs, from 5sqm to 30sqm and we've got you covered no matter what you want to store. To give you a rough idea of storage space, our 6 x 2.4m (20 foot) self-storage containers fit around about the contents of a three-bedroom house.

Can I access my storage unit 24/7?

Yes. With 24-hour access, it couldn’t be simpler to access your stuff whenever you need.

What is the minumum rental period?

We have a one month minium rental period. Month-to-month rentals and no long-term commitment required.

How secure are your storage facilities?

Our facilities are modern and secure with 24-hour video surveillance.

What payment methods do you accept?

We accept various payment methods including credit cards, debit cards, automatic bank payments, and online payments through our customer portal. For your convenience, you can set up automatic monthly payments.

Do you offer padlocks?

No. Customers must supply their own padlocks. Padlocks must be a standard 50mm size to fit our locks. Anything larger you will be unable to get it into the lock.

Do your storage units include power?

No. Our units do not come with power.

How do I reserve a storage unit?

You can reserve a storage unit online through our online booking portal or reach out to us via our contact form.